Standardized Questionnaires for User Experience Evaluation: A Systematic Literature Review

Descripción:

Standardized questionnaires are one of the methods used to evaluate User Experience (UX). Standardized questionnaires are composed of an invariable group of questions that users answer themselves after using a product or system. They are considered reliable and economical to apply. The standardized questionnaires most recognized for UX evaluation are AttrakDiff, UEQ, and meCUE. Although the structure, format, and content of each of the questionnaires are known in detail, there is no systematic literature review (SLR) that categorizes the uses of these questionnaires in primary studies. This SLR presents the eligibility protocol and the results obtained by reviewing 946 papers from four digital databases, of which 553 primary studies were analyzed in detail. Different characteristics of use were obtained, such as which questionnaire is used more extensively, in which geographical context, and the size of the sample used in each study, among others.

Tipo de publicación: Journal Article

Publicado en: 13th International Conference on Ubiquitous Computing and Ambient ‪Intelligence UCAmI 2019‬

Autores
  • Díaz-Oreiro
  • López
  • Quesada
  • Guerrero

Investigadores del CITIC asociados a la publicación
Ignacio Díaz Oreiro
Gustavo López Herrera
Luis Alberto Guerrero Blanco
Luis Quesada Quirós

Proyecto asociado a la publicación
Determinando la experiencia de usuario de dispositivos y aplicaciones de Inteligencia Ambiental en actividades cotidianas

DOI BIBTEXT

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Cita bibliográfica
Standardized Questionnaires for User Experience Evaluation: A Systematic Literature Review