Smart Device-Based Notifications: A Survey on User's Satisfaction of Traditional Notification Mechanisms

TítuloSmart Device-Based Notifications: A Survey on User's Satisfaction of Traditional Notification Mechanisms
Tipo de publicaciónConference Paper
Año de publicación
2017
Autores
Shirley Yoong
Gustavo López
Luis A. Guerrero
Amic G. Ho
Conference Name
Advances in Communication of Design
Fecha de publicación
06/2017
Editorial
Springer International Publishing
Conference Location
Cham
Número ISBN
978-3-319-60477-0
URL
https://link.springer.com/chapter/10.1007/978-3-319-60477-0_12
DOI
10.1007/978-3-319-60477-0_12
Palabras clave
Notifications
Smart devices
User experience
Resumen

Notifications represent a key element in smart devices. In fact, a device could be considered ``smart'' if it is able to provide different type of messages or notifications to the users. In this way, people who use smart devices receive a significant number of notifications daily. However, how many notifications can a user receive and attend daily? If the number of notifications increases a lot, it is possible that the user experience decrease. In this article, a study is carried out on the level of user's satisfaction related to the number of notifications received in different smart devices. To achieve this goal, a survey was applied taking into consideration the following devices: smart speaker, smart fridge, smart TV, smart watch, smart phone, and car's integrated computer system. The study comprises the participation of 439 people from 8 countries.