@conference {983,
	title = {A Combination of Approaches for Software Process Improvement : An Experience Report in a Public Sector Institution},
	booktitle = {2018 7th International Conference On Software Process Improvement (CIMPS)},
	year = {2018},
	publisher = {IEEE},
	organization = {IEEE},
	doi = {10.1109/cimps.2018.8626059},
	url = {https://doi.org/10.1109/cimps.2018.8626059},
	author = {Erika Hernandez-Ag{\"u}ero and Christian Quesada-L{\'o}pez and Marcelo Jenkins}
}
