Smart Device-Based Notifications: A Survey on User's Satisfaction of Traditional Notification Mechanisms

Tipo de publicación: Conference Paper

Publicado en: Advances in Communication of Design

Autores
  • Yoong, Shirley
  • López, Gustavo
  • Guerrero, Luis A.
  • Ho, Amic G.

Investigadores del CITIC asociados a la publicación
Gustavo López Herrera
Luis Alberto Guerrero Blanco

Proyecto asociado a la publicación
Potenciando el awareness en trabajos colaborativos mediante la incorporación de interfaces no tradicionales como mecanismos de interacción

Palabras claves
  • Notifications
  • Smart devices
  • User experience
Resumen

Notifications represent a key element in smart devices. In fact, a device could be considered ``smart'' if it is able to provide different type of messages or notifications to the users. In this way, people who use smart devices receive a significant number of notifications daily. However, how many notifications can a user receive and attend daily? If the number of notifications increases a lot, it is possible that the user experience decrease. In this article, a study is carried out on the level of user's satisfaction related to the number of notifications received in different smart devices. To achieve this goal, a survey was applied taking into consideration the following devices: smart speaker, smart fridge, smart TV, smart watch, smart phone, and car's integrated computer system. The study comprises the participation of 439 people from 8 countries.

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Cita bibliográfica
Smart Device-Based Notifications: A Survey on User's Satisfaction of Traditional Notification Mechanisms